FAQ | Research Peptides Canada | BioPerform

Credit card and Interac e-Transfer. Card payments confirm instantly. Interac e-Transfer is our preferred method and saves you 3%. To pay by e-Transfer, send your e- Transfer to support@bioperform.ca with your order number in the message (auto-deposit is enabled, no security question needed).

Interac e-Transfer is the cleanest domestic option, and we pass the savings on (3% off e-Transfer orders). We also accept credit cards for researchers who prefer instant confirmation and convenience.

With a registered Canadian business, yes. BioPerform is based in Alberta and every order gets an immediate confirmation email followed by a tracking number as soon as your label is generated. If you want to talk to someone before your first order, email support@bioperform.ca.

Yes. An account is required to access our research peptide catalogue. This is standard for Canadian research compound suppliers operating under compliance requirements.

Contact us at support@bioperform.ca as soon as possible. If your order has not yet shipped we will do our best to accommodate changes. Once an order has shipped it cannot be modified.

Same-day shipping on all orders placed before 2PM MST from our Alberta facility. Orders placed after 2PM ship the next business day via Canada Post.

We ship via Canada Post Xpresspost and Priority. All domestic Canadian shipments are fully tracked. Your tracking number is emailed as soon as the label is generated.

Most Canadian destinations receive orders within 1 to 3 business days from dispatch. Remote locations may take slightly longer. Same-day shipping from Alberta means your compounds spend the minimum time in transit.

No. We are a domestic Canadian research peptide supplier and ship within Canada only. No customs risk, no international delays.

All compounds ship in tamper-evident packaging. Vials are secured to prevent movement during transit. Each shipment includes the batch-specific COA for the compounds ordered.

Every compound is tested by Janoshik Analytical, one of the most recognized independent laboratories in the research peptide space. Batch-specific Certificates of Analysis are published on each product page before purchase. No request required. Look up the task number on janoshik.com to verify any result independently.

A COA is a document from an independent laboratory confirming the purity and identity of a research compound. BioPerform COAs include the compound name, batch number, purity via HPLC analysis, testing date, and analyst signature. The lot number on your vial matches a specific COA.

All compounds meet or exceed 99% purity as independently verified by Janoshik Analytical via HPLC analysis. Batch-specific results are published on every product page.

 Janoshik Analytical is an independent third-party laboratory specializing in research compound testing. Their COAs include a unique task number verifiable directly at janoshik.com, making their results independently confirmable rather than just a supplier claim. They are widely used by legitimate Canadian research peptide suppliers because of their rigorous standards and public verifiability.

Take the task number from the COA on any product page and enter it at janoshik.com. The result will confirm the compound, purity percentage, and testing date independently of anything BioPerform provides.

Research grade peptides sold strictly for in vitro and laboratory research purposes are legal to source in Canada. BioPerform compounds are not approved for human or veterinary use and are not sold as supplements or pharmaceuticals. They are research materials for legitimate research purposes only.

Licensed researchers, qualified laboratory professionals, and serious research practitioners. By creating an account you confirm you are purchasing for legitimate research purposes only.

No. All compounds are strictly for research purposes only. Not for human or animal consumption, diagnostic use, or therapeutic application. This applies to every product in our catalogue without exception.

Lyophilized research peptides should be stored refrigerated at 2 to 8 degrees Celsius, away from light and moisture. Keep vials sealed until ready for use.

Add bacteriostatic water slowly using a syringe. Do not shake. Swirl gently until fully dissolved. Refrigerate once reconstituted and aliquot to avoid repeated freeze-thaw cycles.

BioPerform carries pharmaceutical grade bacteriostatic water in our Canadian research peptide catalogue. Same-day shipping from Alberta via Canada Post.

Check the tamper-evident seal first. Match the lot number on the vial to the lot number on your COA. Allow the vial to reach room temperature before opening. Contact support@bioperform.ca immediately if anything looks incorrect.

Email support@bioperform.ca. We respond promptly to all inquiries during business hours.

Email support@bioperform.ca with your order number and details. We review every concern individually and respond quickly.

Due to the nature of research compounds we do not accept returns. If there is a verifiable issue with your order contact support@bioperform.ca and we will review it on a case by case basis.